Shipping Policy

Shipping Policy
Last updated: August 2026

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Shipping Policy:

“Company”, “We”, “Us” or “Our” refers to Nation Props.
“Goods” refers to the items offered for sale by the Company.
“Order” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to Nation Props.
“You” or “Customer” means the individual or legal entity purchasing Goods from the Company.

Thank you for visiting and shopping at Nation Props. The following terms and conditions constitute our Shipping Policy.

Order Processing

Most Orders are processed within 2–3 business days. Orders are not normally shipped or delivered on weekends or holidays.

Processing times may be longer during periods of high order volume, holidays, product launches, or other circumstances that may affect production or fulfillment.

Some of our Goods are handmade or produced to order. In such cases, additional production time may be required, and the estimated processing time displayed on the product page will apply.

If there is a significant delay affecting your Order, we will make reasonable efforts to contact you using the email address provided with your Order.

Shipping Methods and Delivery Estimates

Shipping rates and estimated delivery times vary depending on the destination and shipping service selected.

Available shipping options and applicable shipping charges will be displayed during checkout before the Order is completed.

Estimated delivery times are provided by the shipping carrier and are not guaranteed unless expressly stated otherwise.

Delivery delays may occasionally occur due to circumstances outside of our control, including carrier delays, customs processing, weather, natural disasters, strikes, governmental actions, or other unforeseen circumstances.

International Shipments

Nation Props ships internationally to eligible destinations.

International Orders may be subject to customs duties, import taxes, tariffs, brokerage fees, customs clearance fees, or other charges imposed by the destination country or its authorities.

These charges are not shipping charges imposed by Nation Props and are not included in the purchase price or shipping charge unless expressly stated otherwise at checkout.

The Customer/Recipient is responsible for any applicable import charges required to receive the shipment.

For additional information regarding these charges, please review our Shipping Disclaimer.

Customs Clearance

The Customer acknowledges that international shipments may be subject to customs inspection and clearance procedures.

Nation Props does not control the customs clearance process and cannot guarantee how long a shipment may remain with customs.

If customs authorities or the carrier require additional information from the Customer, the Customer is responsible for providing such information promptly.

Refused or Unclaimed Shipments

If a Customer refuses delivery, fails to pay applicable import duties or taxes, or fails to claim a shipment, the package may be returned to Nation Props.

In such cases, the Customer may be responsible for any return shipping charges, customs-related charges, carrier fees, or other costs incurred by Nation Props as a result of the refused or unclaimed shipment.

Refusing a shipment because of customs duties does not automatically constitute a cancellation or refund.

Any refund or other resolution will be handled in accordance with our Terms of Use and Shipping & Return Policy.

Shipping to P.O. Boxes

Nation Props does not currently ship to P.O. Boxes unless a specific shipping method expressly indicates that P.O. Box delivery is available.

Damaged Shipments

Nation Props is not responsible for damage caused during transportation after a shipment has been transferred to the carrier.

If your Order arrives damaged, please contact us as soon as possible and provide photographs of the package, packaging materials, shipping label, and damaged Goods.

Customers may also be required to cooperate with the carrier’s claims process.

Please retain all packaging materials and damaged Goods until the matter has been resolved.

Lost Shipments

If tracking information indicates that a shipment has been delivered, Nation Props may rely on the carrier’s delivery confirmation, including delivery scans, photographs, signatures, GPS information, or other delivery records.

If a shipment appears to be lost while in transit, please contact us so that we can assist with the carrier’s investigation.

Incorrect Shipping Information

The Customer is responsible for providing a complete and accurate shipping address.

Nation Props is not responsible for delays, additional charges, returned shipments, or failed deliveries resulting from an incorrect or incomplete address provided by the Customer.